this post was submitted on 16 May 2025
82 points (100.0% liked)

Ask Lemmy

31671 readers
902 users here now

A Fediverse community for open-ended, thought provoking questions


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.


6) No US Politics.
Please don't post about current US Politics. If you need to do this, try !politicaldiscussion@lemmy.world or !askusa@discuss.online


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] DirigibleProtein@aussie.zone 27 points 1 day ago (3 children)

“I don’t know what the error said, I clicked ok and it went away. Now fix it”.

[–] neidu3@sh.itjust.works 17 points 1 day ago* (last edited 1 day ago)

Bingo.

I used to work with internet on trains, and the system was relatively simple by today's standards. Not so much back then, but:

  • One carriage had UMTS/LTE and CDMA modems and a router that load balanced between the uplinks. Usually in the restaurant carriage, because there would only be one per train. It also had a short range wireless link in each end for other carriages to connect.
  • Each carriage that could potentially be in the same train had wireless clients in each end for connecting "upstream" towards the router.
  • All carriages had a wifi radio

On other words, many potential points of failure. And sometimes we'd get tickets such as this sent our way: "Internet doesn't work"

  • No info about which carriage
  • No info about when
  • No info about where
  • No info about which train
[–] tal@lemmy.today 7 points 1 day ago (1 children)

I mean, that's really a software design issue. Like, the system should be set up to have a system log of those.

Most visual novel video game systems provide a history to review messages, if one accidentally skipped through something important.

Many traditional roguelikes have a message log to review for the same reason.

Many systems have a "show a modal alert dialog" API call, but don't send it to a log, which frankly is a little bit bonkers; instead, they have separate alert and logging systems. I guess maybe you could make a privacy argument for that, not spreading state all over even the local system, but I'd think that it wouldn't be that hard to make it more-obvious to the user how to clear the log.

[–] dnick@sh.itjust.works 1 points 1 day ago

Well, it might be a 'software design issue', but it's really more of a branching point that was made long ago and reflects the world we live in. It could be fixed, but the point is that error messages are often not logged but people tend to act like they must be, and that their vague description of an issue should be enough to track it down like 'something flashed on my screen last week'.

Hell people can't even describe useful parts of an error that's correctly happening...'it's not doing ANYTHING!' can often mean anything from not booting, to the mouse not moving, to 'it's working perfectly but icons are snapping into place instead of staying exactly where I'm dragging them'.

[–] Zak@lemmy.world 2 points 1 day ago

This is usually coupled with the expectation that I'm going to use some special knowledge to do it rather than just pasting the contents of the error message into a web search and following the simple instructions contained in the first link.