this post was submitted on 24 Apr 2025
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This just sounds like FUD.
What should the Matrix developers have prioritized instead? Chat programs are complicated, especially when you're making them distributed. You're comparing an organization and a MSP with like $1M/yr revenue with a soon-to-IPO company with $600M/yr in revenue.
What feature is missing from Matrix that is preventing Discord users from joining?
Is this a joke? Even if you ignore the overly fancy stuff like those Forum-like features Matrix can hardly do the basics correctly. The encryption constantly causes issues, Voice feature is still beta, the UX is a mess, the UI is lackluster, basic features are missing (you can't even set the Voice Activation level, wtf), there are no integrated admin tools and the third-party UIs are either wonky or lackluster, the software (both server and client) is a bloated mess that takes aeons to do anything and is awful to develop (a friend looked at it and quickly decided it's not worth all the hassle)…
Of course there's a difference in size, still they could've figured things out way better in the last decade. People ask for voice channels since 2017, and not just did they have a working Jitsi integration, there also are WebRTC frameworks ready to use they could've picked. And even now with that Beta feature it is more than obvious they do not want it to work as simple as Discord, but more like a professional software for meetings (that or they just really love creating convoluted UI).
There's no way to get any majority of Discord users to use this mess. We discussed this once in our local hackerspace, and while the general opinion of course was more complex given some people know how complicated the protocol is, there also was a consensus that the software as it is is "not great to use". And if even hackers / enthusiasts are saying this there's no way in hell to convince casual users.