this post was submitted on 16 Mar 2025
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We just had a town hall with our CEO and they came right out and said we need to simultaneously add AI and not add AI to our products, because customers are both excited and nervous about it. Our competitors are putting "AI" everywhere in their marketing, while we're just trucking along making a quality product.
Our software works in a very dangerous environment, where mistakes could cost millions in damage and potentially risk human lives. So the end user just sees "AI" as a liability. But the decision makers as to what product to use are removed from conditions on the ground and respond well to marketing BS.
We actually do use AI with some parts of the product (e.g. curve fitting on past data for better predictions), but we need to be very careful about how we advertise that.
It's dumb. Just pick the product based on what fits your operations best, don't pick based on buzzwords...
I mean attorneys don't seem to have a problem submitting case law that AI hallucinated.