LGBTQ+

I don't think it was just asking. They say they stayed until they were threatened with arrest. I think it was a situation where the office staff had nothing else they could do for them. In which case the applicant is told they have to leave, or be trespassed by police officers. It's not a threat for just asking a question, it's a threat for disrupting the office after all the answers available have been given. At least that's how it's supposed to be.

Which is why I suggest going back in a few months when they might have better guidance and thus, better answers. I do sympathize but the majority of civil servants aren't trying to be mean or cruel. They want to approve people.