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Salesforce Will Hire No More Software Engineers in 2025, Says Marc Benioff
(www.salesforceben.com)
this post was submitted on 12 Jan 2025
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Pretty much just MS Dynamics. Or you build your own, that's common too.
There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.
ServiceNow is absolute trash, search doesn't even work
100% agree, it's hot garbage. I have no idea how it's lasted
I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again