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Do any non-corpos actually like AI slop? (lemmy.world)

submitted 3 weeks ago by lohky@lemmy.world to c/asklemmy@lemmy.world

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I've found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

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[-] null@slrpnk.net 6 points 3 weeks ago

I work on a 20+ year knowledge base for a big company that has had no real content management governance for pretty much that whole time.

We knew there was duplicate content in that database, but were talking about thousands of articles, with several more added daily.

With such a small team, identifying duplicate/redundant content was just an ad-hoc thing that could never be tackled as a whole without a huge amount of resources.

AI was able to comb through everything and find hundreds of articles with duplicate/redundant content within a few hours. Now we have a list of articles we can work through and clean up.

this post was submitted on 30 Oct 2024

348 points (91.6% liked)

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