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Amazon and AI
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this post was submitted on 16 Sep 2024
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From the bit we can see of the screenshot, I think he means the AI generated summary of the reviews. So not really a review itself.
Particularly since summarizing text is something that llms are actually decent at, it makes sense to use them for that. They're unreliable at generating new content, but asking for a description of text that's just below it is reasonable.
As always with these things, it ends up being garbage in garbage out.
Ok that makes a bit more sense on the surface