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Adobe stole my creative suite
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Companies always think they can get away with this shit and if the small person in this cast etheric customer tries to fight back the company will bully them until they give up
Once this gets media coverage then they'll shit their pants because they can't stay in control anymore because it hurts their bottom line
Nothing is going to effectively hurt their bottom line, because they own the market. There are no other viable alternatives to Adobe if you are working in the graphics profession. Everyone, and I mean everyone, in graphic design/visual communication uses Photoshop, Illustrator, InDesign, and Acrobat. If you do any work with designers and receive files from them, you'll need to use Adobe products in order to access the files and all the information in the files.
This is the sector I work in. There is absolutely no getting away from it, and until someone comes up with a product suite that is better right out of the gate, and is completely compatible with Adobe, no one is going to switch.
Even then, it'd take a lot more than just equal quality and compatibility. Folks are too used to Adobe slop to switch.
I've recently started using Affinity instead and ngl, it's getting there. No AI stuff (which is a plus for me), runs better, and is capable of doing damn near the same things.
You really need a critical mass to break Adobe's stranglehold. I hope that someone can, because I hate their software-as-a-service model. But for now, I have to suck it up and deal with it.
Their refusal to pay to integrate PANTONE colors has really fucked up my workflow. :(