Did I hallucinate this or are you intentionally ignoring the very specific action they said they were taking to address this?
The responsibility to vet who we put our name next to is ours, and we didn't meet it this time. We're now reviewing our vetting process and our guidelines for our marketing agencies to ensure this doesn't happen again.
- The fact that they said "marketing agencies" strongly suggests that they're using third-party providers, which is pretty common for running affiliate programs. This would be in addition to any internal marketing team, if they have one.
- Until this incident, clearly they just trusted that the third parties would vet the affiliates - and clearly they were wrong.
- The first step in an incident like this is to determine what went wrong, which they're doing. It's very rare to get a "we've identified the issue and here's how we're fixing it" in an initial quick response like this.
rabbit's foot thumps
The ex-prisoners solve world hunger and find a general cure for cancer