A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.
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https://x.com/valvesoftware/status/2051695149026353424
"Steam Controller ran out faster than we anticipated, and we hate that not everyone who wanted one was able to get it. We’re working on getting more in stock and will have an update on expected timeline soon."
Please Valve, get the fuck off X.
And at the very least, they shouldn't be paying the fascists running it $2,000 a year to be there.
There's a decent chance an account as big as Valve gets the "premium business" bullshit for free. Not sure if there's a way to tell but it's definitely possible.
They should diversify where they post and help guide people to those other platforms, but just leaving X altogether wouldn't accomplish anything. They need to talk to the people where they are
That's nonsense, if they post on their own website a thousand twitter accounts would screenshot and reshare.
Valve dont need to be on X lol, anything they post in an official manner on any site, will be immediately shared by news outlets anyway.
Same goes for any large company.
Kinda reminds me of a poster I saw today advertising a communist group and an anti-billionaire rally. Had a QR code to follow them on Instagram and X. 🙄
Reminds me of a local pro-privacy group I came across a while back, whose only public online presence was a Facebook group.
Like I get it from a "reach" standpoint, and I think it's fine if you're following a POSSE system, but I feel a lot of people don't do that.
They could just open up a permanent preorder system for all of their hardware and avoid the bullshit to begin with.
Yeah, I mean, at this point valve has proved to be trustworthy. I wouldn't mind placing a pre-order or backorder with them.
Plus hardware preorders actually still make sense because it can't just be digitally copied and a key generated without anyone even needing to press a button. Which was also the case for games at one point.
How the did it with the steam deck was nice. It wasn't a pre-order in the usual sense, since you didn't pay anywhere close to full price. Just a refundable $5 that would go towards the cost of purchase when you bought it.
I don't mind that for hardware, since it cuts out scalpers and doesn't obligate you to purchase something before you know the quality.
As someone who waited 6 months for their Framework 13 pre-order batch to ship, let me tell you, there are drawbacks to that system as well!
I already waited a few years for a new Steam Controller, so what's another half a year?
Don't feed the scalpers people
But do offer them a carrot they can never quite reach but seems worth going out of their way for.
I’m a bit miffed they didn’t handle the release better. Not sure what restrictions were in place but judging from eBay scalper screenshots it wasn’t much.
It was limited to two per purchase, but I could still add (and maybe buy) more after I bought my 2
If only there were two other console SKUs they sold in the past that would've better prepared them for this.
PSA: don't buy any from eBay. fuck scalpers.
if you don't buy it they won't sell it. if they don't sell it, they won't buy more.
Should report them on eBay too. Force eBay to stop allowing this behavior!
An absolutely based strategy would be to launch a highly anticipated product with falsely constrained supply. Then right as the scalpers start posting their shit release the real supply with like a $10 price reduction and make a big announcement. Scalpers get rekt when everyone who wants one can get it for $10 less.
What I don't understand is why they don't just let everyone place orders regardless of current stock over a certain time window, then once the ordering window is closed, arrange for production to meet demand? Or at least do something like a first-come, first-serve waitlist after the initial stock sells out.
Sure, it would take significantly longer to go from order to delivery, but the customer experience would be so much better without having to deal with the mad scramble to try and get an order in the minute they open up. Letting people stake their claim even if stock hasn't caught up yet would also deter scalpers.
Maybe there's a good reason for this, but I don't know what that could possibly be.
A) You'll have people selling their place in line, which means that those who can afford to take a large quantity of orders in advance can profit from the difference
B) It's not exactly good PR to order something and having to wait a variable window of time for it to finally arive at your door (see almost all Bethesda merch incidents post Fallout NV)
C) Valve doesn't operate like a dropshipper. There is no "white label" steam controller being made in china that they can slap their logo on and sell as soon as people order for it. They have to contract volume in advance, since it's a bespoke product.
If only they limited it to 1 per steam account and made it only available to accounts that are sufficiently old.
You can buy counter strike and tf2 defunct trading platform accounts that are decades old for pennies on the dollar.
Dang, I didn't know that. Just gets more complicated!
Maybe active accounts that are old lol
Look at this comment chain is ideas that are good in theory
I’ve had friends who haven’t bought a game in a very long time and still plays games like it’s 2013 (wish I could do that). On the other hand I have a cousin who me and another cousin are tying to get into pc gaming, and thus has a very new account with practically no games, and might continue playing on his Xbox till he can a steam machine or decent pc
I for one would also love to stop scalpers and make a flag of their skin but that’s really hard when protections have to also not alienate any actual customers
Because market conditions are fucking insane right now. If they allow backorder and their production price doubles they would have to either honor the orders and take a huge loss, or refuse to honor the price and take a reputational hit.
$5 to get in queue. Price adjusted as needed when order is available. Done.
This free-for-all system is bullshit and has been extra shitty for everything since 2020.
At this point, I'm not really even going to bother. I'll just wait another year or so until people get enough then snag one.
Why not just take all the orders now and increase the estimated shipping date? Cut scalpers off at the knees by eliminating FOMO.
I love my original steam controller. I want one of the new ones for when my original eventually breaks. I don't need it now though. So I would be happy to wait, if I knew they weren't going to abandon it like the old controller.
Did they not limit pre-orders to people with existing steam accounts and one controller per account because that would have been an excellent idea and I assumed that they would have thought of that.
Anyway I have zero interest in the controller until the VR headset comes out.
To everyone complaining about scalpers: if you report them on ebay, they will get taken down. Go make their lives harder!
this reads like “more than a month” and i’m so bummed. i really want one :c
Man, if anyone reeaaallly wanted one and didn’t get it hmu and maybe I could ship you my v1
But this reeks of scalpers to me, if you really need a controller save some dosh and pick up a Vader Pro
My eyes lit up when you mentioned the Vader Pro, but I was left with disappointment due to the lack of dual trackpads.
Yep. The trackpads are 90% of why I want this controller. It’s such a killer feature.