Unofficial Lemmy Community for all things related to T-Mobile US.
This Lemmy community is based on the r/tmobile subreddit.
Any moderator of r/tmobile that would like moderator access here feel free to send me a message.
Rules (currently copied from the T-Mobile subreddit):
Do not post someone's personal information. Not only is this against the rules here, it's frowned upon lemmy-wide. Please don't reveal any information that can be used to track someone down in real life. It just simply isn't a nice thing to do. Examples might include the full name of any T-Mo employee who helped you, or something that could be used to put their job in jeopardy.
Simple. Just be excellent to each other. Don't get too heated, don't start tossing ad hominem attacks at people. Focus on the subject, not the person making the point. And if someone is legitimately trying to help you but you're not getting the answer you want, please don't lash out at people. We're all trying to help to the best of our abilities.
If you need help, please ask! If you're going to complain, make it a constructive complaint. We are all here to help. Posts that are made to bash T-Mobile/Sprint/AnyCarrier/Person/System etc will be removed.
Posts that are purely negative and/or do not promote further conversation will be removed.
Do not be unethical. This includes trying to avoid tethering limitations, offering to bribe employees for device unlocks, or recommending things that break the T&Cs.
The purpose of this lemmy community is to discuss all things T-Mobile. Try and focus on T-Mobile when you make your post. Non-T-Mobile posts are allowed if the goal is a discussion about T-Mobile. Direct links to other carrier's advertisements or press releases will likely be removed. Constructive criticism about T-Mobile is perfectly acceptable, but hate, memes, and pure bashing is not.
Megathreads are used when popular topics begin generating lots of posts. If there is a megathread on a topic, that is where you post belongs. Please respect this subreddit by asking your question there first. An exception to this rule is if a major change or breaking news about a megathread topic occurs. Your post may be allowable then.
Posts asking for or offering lines on someone elses account, personal or business, is prohibited.
... those on Simple Choice will be moved to either Magenta or Essentials Select, those on Magenta or One will move to Go5G and those on Magenta 55 Plus will be migrated to Go5G 55 Plus.
So ... some users on one plan are going to be moved to a plan which other users are also going to be moved from? They're not eliminating the Magenta plan, they're just raising prices.
Yeah, the wording is weird. Also, T-mo claims, "we're moving a small number who were on older rate plans" but I was under the impression that a majority of users were on the Magenta-branded plans, which have been the sole consumer-facing options for at least 3-4 years now.
Thanks for posting - the short of it is that you can start contacting support October 17th to opt out and the change goes into effect November 14th.
lmao 😂 😂 😂 i
What's the point of a contractual agreement if the company can just arbitrarily change it and force customers into new pricing tiers that were locked by the contract?
While I agree that this is outrageous, it is in the contract that people are signing that they can change this sort of thing.
Yeah that's why contract law needs to be changed. It's ridiculous that contracts can be written in such a way that it locks us in but allows them to change whatever they want, whenever they want. And if you don't like it then tough shit, you can't have a mobile phone.
If you're in one of these affected plans you certainly no longer have a contract and can cancel at any time.
Anyone who says Lemmy doesn't have niche communities can go suck a fat one
T-Mobile has over 115 million customers, this isnt a niche community
Now something like "Wicket the Ewok Fan Community" would be niche
That show was baller when I was 4
I just spoke with a T-Mobile phone representative and he said they are able to start opting people out NOW, so you don't need to wait until next week to call them.
I only use them because my account is grandfathered from like 2003. If they raise my rates then I'll get a carrier that doesn't suck
While it's irritating that this shift is happening, TMob has been the best carrier I've had and have no desire of switching away.
Ny account is also grandfathered from 2010 and so far, I've heard that those who ask to remain on their current plan have had no issues, so long as they call the support number directly.
That will be my play the moment I receive the official notification.
Honestly this will probably be what makes me transition to Visible. I'm currently on a $100 for two lines Magenta Max plan. I know I can opt out this time, but the grandfathered pricing is the only reason I'm still with them.
Careful with Visible. They've had weird issues in the past (affected me personally) where calling just randomly stops.
https://community.visible.com/t5/Need-help/Can-t-make-calls/m-p/24275
I'd suggest US Mobile if you wanna choose between T-Mobile or Verizon. They can use either/or pending on your SIM card. I pay $90 after tax for 2 lines. Both unlimited everything and 1 with 50GB hotspot and limited international.
I've been using Visible as a second SIM for the last year and I haven't had any trouble. We were RVing so I was bouncing between T-Mobile and Visible depending on who has the better coverage.
Edit: and I can easily find people reporting the same issue on US Mobile
https://www.reddit.com/r/USMobile/comments/xya1rt/cant_make_outgoing_calls_this_number_has/
Then glad to hear you haven't had issues!
I switched to Verizon over t mobile getting greedy.
My bill is actually lower.
Which is funny because I switched from Verizon to T-mobile because Verizon was getting greedy. My bill is substantially lower and my service is much better.
Same. Where I live there are next to no options so I was stuck with Verizon for years. As soon as T-Mobile came in I jumped ship. They're both cheaper and were first to offer 5G here (although I think Verizon recently got 5G going here as well).
I've found T-Mobile to be pretty good for the last decade but I won't argue points or simp as to why because they're all miserable corporations scamming us for data. I imagine it all comes down to varying mileage personally. One thing I'll say is that switching companies will always lead to a cheaper bill due to introductory rates. For instance: I have to boomerang between AT&T, MetroNet, and Spectrum to keep my ISP rate low.
I had them for years but after they merged with Sprint, they have run into money issues. It is why everything has gone up.
Csuite and Board could give up a few* raises.
Corrected
I have 7 lines with T-Mobile (3 of which are free). With that plus the discounts on TMHI and YouTube TV, I think I'm stuck here financially for the time being.
I have 4 lines. All in all, I am about 30 dollars cheaper a month. The service is also much better.
Might be worth checking around to see.
Is that for real?? Last time I checked (a couple years ago), Verizon would be 50-75% more than my T-Mobile plan. I have no allegiance to any company but I have my whole family on my plan so I'd need a good reason to switch
IN the past that is what I saw but when I switched I saved some cash.
In Oregon, T-Mobile sucks. Verizon is much better. I was expecting to pay more but ended up saving.
It all varies on plan, number of lines, etc.
I'll have to look into it then. All the major carriers have great service out here so it comes down to the price for me
You experience may differ but that was mine. T mobile started to charge credit card fees unless I used ach. Nobody does ach in my accounts.
It's worth looking into at least! I hadn't reevaluated my opinion of Verizon since I chose not to go with them
I have been on a $40 10 gig/mo prepaid plan for 10 years now. If they get rid of it, I'll cancel it. I'm sure they will eventually.
I have their super cheapest plan that’s like $20/month.
Do I need to do anything? I live overseas and do not need a us number for another other than 2factor stuff for banks.
When the text message goes out you'll need to call them and inform them you'll like to keep your current plan.
This is so dumb, it makes me want to drop them.