Mmhm, I'm not sure if I'm entirely on the same page. Admins have complained. Users would like to run their own instances, but they can't as the media cache is quite demanding and requires a bigger and costly virtual server. And we're at the brink of DDoSing ourselves with the way ActivityPub syncs (popular) new posts throughout the network. We still have some room to grow, but it's limited due to the protocol design choices. And it's chatty as pointed out. Additionally we've already had legal concerns, due to media caching...
Up until now everything turned out mostly alright in the end. But I'm not sure if it's good as is. We could just have been lucky. And we're forced to implement some minimum standards of handling harassment, online law, copyright and illegal content. Just saying we're amateurs doesn't really help. And it shifts burden towards instance admins. Same for protocol inefficiencies.
I agree - however - with the general promise. We're not a big company. And that's a good thing. We're not doing business and not doing economy of scale here. And it's our garden which we foster and have fun at.