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Try using tcpdump -vvv port 67 or port 68 (add -i <interface name> if you have more than one interface) to see what is being exchanged
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You are missing the middle of your troubleshooting process.
Everything is physically plugged in, your dhcp device is doing its thing and the wire works.
But does your os see the card? Post the output of ip address show to find out!
If you wanna jump to the end, and I recommend you do not do that, your os has most likely recognized and automatically selected the fiber interface instead of the cat5 one.
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Just to cover the obvious:
- Double check the cable is plugged in
- Double check that you have a green light on the NIC
You might have to bring this question over to the Debian Forum. I don't work with servers, but as noted above this sounds like a situation where you need to install a newer version of the kernel.
You could try using the Testing ISO https://wiki.debian.org/DebianTesting
Not necessarily as that hardware is older. It is better to check to see what is in dmesg and ip a first.
does the dhcp server show anything? like incomplete offers? you can try setting a static, using an IP that isnt assigned by the dhcp server.
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If you set a static ip can you get connectivity? Have you confirmed that your interface is still up via Ifconfig or ip link?
I wouldn't know how to do that. Would I have to find out what specific IP to set it to, or would any random one work?
It has to be in the same subnet as your router.
You need an IP that is in the same subnet as the rest of the network. Take your gateway IP and then find the subnet mask. (It is probably a /24 which is 255.255.255.0)
Next pick a random ending number (x.x.x.67 for example). Try to ping it from a different device to make sure that it isn't in use. Once you do that you can set it on the server. Go to network and then set it to manual. Set the IP, subnet mask and gateway IP. Then try to ping the gateway. If that fails you have a layer 1 problem (hardware)
I set the manual ipv4 to 192.168.0.72, and it says it's connected - it doesn't have any 'activation of network connection failed' error messages, but it doesn't seem to actually have any internet either
That's good. What's your routers IP address?
62.49.7.152 is my public IP, if that's what you mean. How do I use that information, other than allowing others to know my approximate location?
I'm looking for the private IP. (The one your router has on the inside network)
How do I find that? Is it written on the router somewhere, or is there a command to run to find it?
How did you set it up? Did you just plug it in and forget about it?
I didn't set it up; another member of my household did
Oh
Is your phone connected to WiFi? What do the network settings show on your phone?
Did you want a specific part of network settings, or is this helpful?
Set your gateway to 192.168.1.1. Can you then ping 1.1.1.1?
I tried changing the IP in manual settings, I'm not sure how I ping an IP, I assume it's a command that I don't know, but as the screenshots show, accessing a website didn't work. I saw an IP in the startup menu and tried that but it didn't seem to work
Your netmask should be 255.255.255.0
Why is that? I applied the change, and restarted the Ethernet connection, but I still don't have internet
You have a upstream issue then. I would start by checking the physical port and then work your way up until you find the fault.
It is also possible you have a bad network card as this is older hardware
Hmm. One way to check multiple options at once is to try the install again and see it internet is still present when installing the OS, as it was before. If it is, that would rule out a hardware issue.
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If ip a shows your NIC, I'd recommend checking your networking settings (you can do this via GUI in your DE's settings) to see if everything is set correctly e.g is automatic DHCP enabled? (It seems so, based on the error messages. That's just an example.)
I had a situation the other day where my laptop ethernet port was being assigned to an oddball subnet that had no network connection. As it turned out, I had set the port to share internet in order to set up a Google TV (my dorm network requires a MAC address, but the TV had an old version where you couldn't get the MAC address until after TV setup, which required a network connect) and had never reversed the setting.
Yeh, something is borked with your network settings. The port that's connected seems to be trying to connect over IPv6, but unless you're doing something weird, it should be IPv4 It should be in your network settings GUI.
What is the output of ip a
Have you verified the issue isn't a problem upstream in the network? Try plugging in a different device.
I did do that, the same Ethernet cable gives internet to my other device, and it also worked while installing the OS on the same device, as I mentioned in the post.
I believe the installer version of Debian uses a newer kernel than the one it installs later, that's why your ethernet worked during installation. Sounds like a borked driver for the specific ethernet adapter and the older kernel. Get a usb-2-ethernet adapter, and retry to update the system, in case you get a newer kernel after updating it.
Thanks for the tip! So, just to clarify, you think that if I used an Ethernet female to USB2 male adapter, the drivers might work correctly? Might trying a different distro also work? I already tried Fedora and something else, maybe Manjaro? They didn't even get to the install screen, but maybe I should try some others that have newer drivers. Any recommendations?
Instead of re-installing, just use a usb ethernet adapter and see if that works. Linux supports most of them, but do some checking regardless online for the most compatible ones. Then update the system, remove that usb adapter, rebot. Now see if the original ethernet works. If still not, then continue using the usb adapter as your main source for networking.
They could also install a newer kernel from backports
Proliant G9 is an EoL server that hasn't been sold since 2018. Meanwhile, Debian bookworm released last year. I'd be surprised if the problem were that your installer gave you a kernel that's too old.
What is the output of ip addr show?
That doesn't make sense. Anyway the Debian kernel isn't really that old as Debian gets a new release every 2 years and the kernel gets ongoing maintenance while the release is supported.
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this post was submitted on 07 Oct 2024
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