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I keep trying to explain to people that "efficiency" is actually really bad for the most part. It's a glass cannon; it can pump out a huge number of both necessary and unnecessary goods and services at record rates, but if someone calls in sick or something in the supply line is more than a day late, the whole thing just fucking collapses. I would be much happier living in a society that strongly values reliability over efficiency. For fucks sake, the first thing I think about when I hear the word "efficiency" is a cheap tiny apartment with paint all over the door hinges.
Acquaintances (obviously I don't say this to my own patients or their families since that's not my role in that situation) also get really mad when I tell them that their grandma dying of a brain bleed from a fall in-hospital is the "efficient" Healthcare system working as intended. Your grandma's life or peaceful death mean next to nothing to an efficient system. They're here to squeeze 98% of the necessary care out of half the people it takes to do it well, and sorry but keeping your grandma alive was just in the 2% of care that we didn't have time for today. But the hozpital got 10 other people sorted out in record time so focus on that for us, champ.