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I currently work as Helpdesk analyst for a company that produces projectors. I am on the NOC that field technicians call into for any assistance. I would describe my job as having some elements of network, software, and hardware troubleshooting. Ultimately with my end goal I want to get into cybersecurity and be on a SOC somewhere. To achieve that I am working on my Net+ and building a home lab with some hardware I have to practice building a virtual network. Eventually I want to develop my coding skill and get my Sec+ and other certs. What are the opinions of those who are in both industries and any advice?

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[-] Clydesdalecrusher@programming.dev 1 points 4 months ago

I see, that honestly sounds like a pretty natural way get into IT. I have basically had a computer since I was in kindergarten and one parent had a MacBook while I had a windows computer. I am thankful for that because I’ve noticed that I’ve always been a bit more savvy than average people. Hearing stories like yours definitely makes me confident that I can still get really far without a CS degree.

Thankfully I’ve kept in good touch with all my past colleagues so hopefully it will work for me like it did with you.

this post was submitted on 12 Jun 2024
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