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submitted 4 months ago by wiki_me@lemmy.ml to c/linux@lemmy.ml
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[-] circuscritic@lemmy.ca 15 points 4 months ago* (last edited 4 months ago)

lol.

Just search for Purism customer support experiences.

I'm honestly amazed there hasn't been a fraud, or some other consumer protection type criminal investigation.

All that baggage, and their hardware is also laughably outdated and overpriced.

Which is unfortunate, because the concept is amazing and clearly there's a sizable market for it.

Here is an example of just ONE flavor of Purism customer experiences:

Announce current gen hardware and current pricing.

Customer pays

Customer receives hardware 5 years later, after being told approx. 362 times that cancellation refunds are down, or unable to be processed.

Customer tries to immediately return the 5 year old laptop that was just delivered and is told "No Returns"

There are other variations that you can read about on various forums.

this post was submitted on 11 Jun 2024
304 points (90.6% liked)

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From Wikipedia, the free encyclopedia

Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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