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this post was submitted on 01 Jan 0001
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How hilariously similar.
The thing they refused to accept responsibility for breaking was the air bag spring. Where is the air bag spring? Under the steering wheel, exactly where they were working (everything was ripped out to steal it)
I called my insurance guy up in a panic and he bitched them out. In his report he even said he expected the spring to be replaced....
I'm glad you had your insurance company to back you up because it feels like their go-to policy is to gaslight and stonewall until you give up or they get tired and give in. It would be great if we could just cut out dealerships altogether.
Man my insurance guy was so great. I knew I'd like him when he called me because he was one of only TWO people who didn't say "have a good day" at the end of the call. Bitch, my car got stolen and now it's all fucked up. My day is NOT going to be good.