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Ticket closed: resolved
(lemmy.world)
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this post was submitted on 01 Mar 2024
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Funny
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Sometimes people are just lonely, I got this too in helpdesk. A little old lady kept calling in with problems in her emails, there were no problems she just wanted to talk for a while.
Oh definitely, I've had a few like that. Those are kinda nice, you relax for a minute and they're usually fine when you let them know you have other people.
And you get to make one of those cute "Resolved; for record keeping" tickets to fill out your day :) This is why I actually give out my direct line. If anyone gets upset at not being able to reach me, I can just say tons of people have that same number and are trying to reach me, and I'm never bored from 8-5