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I'm of the opposite opinion. Exit interviews are just a way a company can further pretend to give a shit what you think, while not actually giving a shit. Do you really think what you say will make a difference?? If they didn't listen to you while you were working, why would they listen to you if you've quit? It's all smoke and mirrors designed to make you feel good while giving the company marketing material to say, 'we listen' when they don't. HR is on team company. They are not your friend. The odds of them actually doing anything different based on an exit interview is zero. If anything, they'll use what you say against you to frame it as 'clearly he/she is not a happy person' so they just dismiss what you say. Just like they did when you were working for them.
I deny them that chance so I don't do them.
Fuck them. Leave and say nothing and just be happier at your new job. They had their chance and blew it. You don't owe them anything and you're better off channeling that energy into something more in line with what makes you happy.
That's just my take though.
They don't care whether you think they give a shit or not. The contract has already ended, they have no "legal" motivation to give you the light of day.
The reason exit interviews exist is that some people within the company do care about employee feedback / retention rate, because from a strictly practical point of view, hiring/training costs many thousands of dollars for any vaguely skilled position so knowing if there is an avoidable problem is valuable.
The flip-side is that in most cases, circumstances are out of control of whoever is in charge of exit interviews. If an employee quits for personal reasons, can't do anything about it. If the owner is a cunt, can't do anything about that either. However, if five employees quit because "Chris is the worst manager in the world", then maybe Chris will eventually find himself "promoted" to a non-management position.
From an employee perspective playing nice and being professional can be worthwhile, depending on the size of the industry, whether you're willing to burn bridges, and the importance of networking for your job position. The company you were working for may suck but your previous manager might get a new job and offer to hire you there.
Well, Chris got fired… so, yeah I guess losing an entire department in a weeks time, each person citing Chris as the reason, might cause some actions.