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Is this even legal? Hiding data deletion behind login (after email request)
(lemmy.dbzer0.com)
I wanted to delete my old oppo id account, and to do that I'll need to login into it, but I don't know the password.
Password reset requires saying when the account was created (month and year) and "tech support" can't help here either.
Is it legal to block / hide account deletion behind login in European countries? GDPR (and polish RODO) both talk about a right to data deletion, which in this case, I believe, isn't respected.
it's not illegal to put account deletion behind a login at all. Its also legal for them to request identification.
However if you request data deletion and they have no valid exception to avoid doing that they must comply, it doesn't matter if they have a mechanism for deletion that you can use, they have to still delete the data even if you don't press the "delete account" button.
you can file a complaint with your countries regulatory departments but if they refuse to press the delete account button for you, there's not much else you can do outside of that.
Not the answer I was hoping for, but still a good one. I'll try contacting someone who might be interested in this.
In the mean time I sent them another email specifically mentioning this as a request and not me just asking for help.