Was forced to use a third party to fill a rental application. The application failed and now they're demanding significantly more sensitive information than what I ever provided before they'll comply. (kbin.social)

submitted 11 months ago by AdvicePleaseThankyou@kbin.social to c/privacy@lemmy.ml

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Their reply to my request to delete my data:

Thank you for your email requesting your right to be forgotten.

In order for us to carry out this request, we require proof of ID to ensure we only action requests made by the genuine owner of this email account. Acceptable forms of identification are,

Recent utility bill from the last 3 months (e.g. Gas, Electric)
Valid drivers License
TV License within the last 12 months
Council Tax Letter within the last 12 months
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[-] AdvicePleaseThankyou@kbin.social 1 points 11 months ago

I hit them with the fact that a person controlling the e-mail address can use their ‘Forgot password’ feature to take control over the account and access my sensitive data they’re in possession of or steal my identity using their own services.

this was their excuse to why they won't delete my info without proof of ID.
I told them no, I told them that if my bank or phone provider or online grocer who all have much more important and sensitive info, namely my payment/bank details, can verify me without extra documentation, so can they, they still said no.

So I've filled a complaint with the ICO, there's fuck all else I can do unfortunately..

this post was submitted on 17 Nov 2023

61 points (96.9% liked)

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