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this post was submitted on 23 Nov 2023
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I've been a Linux user for a decade and a half now, but still use Windows on my corporate laptops. Honestly, it's baffling how Microsoft seem to consistently manage to miss the mark with the UI design. There's lots to be said about the underlying internals of Windows vs Linux, performance, kernel design etc., but even at the shallow, end user, "is this thing pleasant to use" stakes, they just never manage to get it right.
Windows 7 was...fine. It was largely inoffensive from a shell point of view, although things about how config and settings were handled were still pretty screwy. But Windows 8 was an absolutely insane approach to UI design, Windows 10 spent an awful lot of energy just trying to de-awful it without throwing the whole thing out, and Windows 11 is missing basic UI features that even Windows 7 had.
When you look at their main commercial competition (Mac and Chromebook) or the big names in Linux (GNOME, KDE, plenty of others besides), they stand out as a company that simply can't get it right, despite having more resources to throw at it than the rest of them put together.
To me it's absurd how Microsoft gets beaten by a free desktop environment when windows is like their main product. They have billions of dollars. How do they manage to not do better?
Because they dont have to.
TBF it isn't really - only about 12% of their revenue. It's more of a means to lock people into their other products.
Well, that's the thing, it's the core part of their entire business. The glue that sticks everything together. Or at least used to be until Azure.
What drives me crazy is how they can't update all their configuration interface to the same standard, if you go deep enough you still fine things that are unchanged since Windows 98
Yep. Drill down one level in a few control panel items and you're back in win xp.
that the modern Settings still falls back on Control Panel most of the time
I can understand wanting to replace Control Panel but all they ended up doing was creating a Windows Shell frontend
Needs more system settings, there's only three.
It seems like a big company's problem. They have a well-paid design\marketing department that can do whatever they want to create the best-selling interface for the new version of Windows, but before it's released, no one tested it yet for anything but bugs, and who'd argue with a flock of top designers anyway? Add here the board of directors who are here to sell them ideas and who won't use it either – I'm sure they applauded to the idea of unifying mobile and desktop experience with WinPhone&Win8, but especially Tablet-Laptop transformers they saw as the future. It sounds great on the paper, right? At that time it could've even sounded obvious for their business. And so it happened like it did.
Linux counters it by constant feedback and competition between easily switchable DEs, users being prepared even to jump distros; Apple has a fetish for style and experience (that's a half of their pricetag), they build their business model about looking and feel nice, so you'd build an ecosystem of their products, you can't even see error windows here and their garden is gated af; and ChromeOS\Android aren't shy of looking what others do (like iPhone's design findings) and conservatively taking what works, also having tons of vendor-created restyles\forks on their own platform as a testing ground for new ideas to make them then a standard. MS lack all of it, and their creative process is guided by external interests and ideals, it's just an afterthought. And as they have their stable market share, they probably won't even care. It took whole internet's screams to return their traditional start menu in win8.1, then w10.
That'd probably stay the same until their new CEO would happen to be an art college graduate - like the current one pushed for accessebility and building special controllers because she has a child with a disability. A top-down signal. I won't bet on it anytime soon.
The fact that Windows 11 has removed the ability to move the taskbar and has no intention of adding it back is just baffling to me. It's a small thing but so jarring every time I try to use it that I've barely used my desktop in the last few months.
I've noticed a trend in modern design where designers will put out garbage to 'keep people on their seats' waiting for it to be fixed.