this post was submitted on 29 Oct 2026
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[–] fartographer@lemmy.world 28 points 1 week ago (2 children)

The full quote in the context of the article makes it even worse:

"As long as Valve is independent and not a publicly traded company, they probably have a certain ambition, but not an extraordinary ambition," Rosier says. "So I think they can still decide to make some decisions that are player-first, and that helps, right? To get the goodwill from the players."

So, customers like using a product that focuses on the customers to create profits, rather than extracting profits by abusing the customer? How unambitious... /s

[–] Enkrod@feddit.org 13 points 1 week ago* (last edited 1 week ago) (1 children)

and that helps, right? To get the goodwill from the players

It helps?! It HELPS?!! That's the fuckin customer base right there, that's engagement, customer retention, customer satisfaction and THE top reason for sales.

"It helps" pffftt... it does not help, it's the ENTIRE PRODUCT

[–] UltraGiGaGigantic@lemmy.ml 5 points 1 week ago

The industry is unwilling to cope with this fact

[–] BilliamBoberts@lemmy.world 3 points 1 week ago

This is what is endemic in our current shareholder first sustem, it's not about profits, it's about leveraging the stock, products, customers, image and every other tool at their disposal to manage the value that the shareholders control so they can game the stock market as they see fit. Everything else is secondary.