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Do you guys also think arbitration should be outlawed? (lemmy.world)

submitted 4 days ago* (last edited 4 days ago) by nerdhd@lemmy.world to c/asklemmy@lemmy.ml

25 comments fedilink hide all child comments

Like, it's such a punch in the face of the user when it's hidden in the terms of service. It's so scummy it hurts. I still can't believe corporations are getting away with avoiding going through the legal system like that.

Here are the cons of an arbitration clause:

You lose the right to class action lawsuits
It's less public than going through the legal system

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[–] ProfessorScience@lemmy.world 0 points 4 days ago (1 children)

I agree, but I also think we need to be aware of what we agree to when entering service agreements. Certainly for something like an ISP for which there is often a monopoly there may not be much of a choice, but even when you do have a choice, how often do you actually read what you're agreeing to? We have the option to try to vote with our wallets, but instead we've collectively just continued to sign up for services that have arbitration agreements. If companies see only token resistance to such contracts then they're not going to be deterred.

[–] UnderpantsWeevil@lemmy.world 4 points 4 days ago (1 children)

even when you do have a choice, how often do you actually read what you’re agreeing to?

You don't bother precisely because it's an enormous amount of work for no discernable benefit.

What are you doing to do? Not rent a car or fly on a plane? Not own any electronics or motorized vehicles? Not rent an apartment? Not use software?

We have the option to try to vote with our wallets

Do we? What good is money if we can't spend it?

[–] ProfessorScience@lemmy.world 0 points 4 days ago (1 children)

I suppose you're right. We are powerless and griping on the internet is the only catharsis available to us!

[–] UnderpantsWeevil@lemmy.world 2 points 4 days ago (1 children)

It's helpful to understand what you actually have control over, rather than confusing good fortune for savvy decision making.

[–] ProfessorScience@lemmy.world -1 points 4 days ago (1 children)

It's also helpful to understand when you're not completely powerless, rather than confusing complacency for inevitability.

[–] UnderpantsWeevil@lemmy.world 1 points 4 days ago

Very important to know the difference and be clear eyed about it