this post was submitted on 10 Jul 2026
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[โ€“] Ghoelian@piefed.social 6 points 6 days ago (1 children)

I'm pretty sure you just get a 30 day return period in the EU, regardless of your reason.

While I don't fully agree with this (online shopping should not be encouraged, especially multiple round-trips for some clothes that you ordered in the wrong size), it is the law.

We don't offer buyer's remorse refunds

they most certainly do, or will when you threaten to report them.

[โ€“] Krzd@lemmy.world 5 points 6 days ago

When shopping online, you have 14 days after receiving without having to specify any reason. In store it depends on if the customer had the chance to look at the product. If yes, there's no requirement to accept intact and functional goods.