118
What can a senior desktop support tech do who is burned out?
(lemmy.goblackcat.com)
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
Looking for support?
Looking for a community?
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
I was a SysAdmin/Tech Support for 15+ years and also super burned out. I moved into Analytics, specifically using visualization software (Tableau) with SQL, and I could not be happier with it. The stakes are so much lower, and therefore, so is the stress. I feel that it's just technical enough to scratch that itch, but not so much that I end up just doing tech support again. Nobody needs a pie chart at 3 fucking am like they needed with server reboots.
With your background in tech, any viz software should be relatively easy for you to pick up. I was able to get into a free program in my area that trained for Analytics, so I'm not sure what may or may be available to you in your area. But at the very least, there should be plenty of stuff online for learning Tableau and SQL for free if that interests you.
That's really good that you were able to get out. I guess I could consider Tableau and SQL but I literally have zero passion or interest in it/for it. If I am going to make a change, this time it both has to make monetary sense and has to be something that I don't hate every waking minute of.