this post was submitted on 08 Apr 2026
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PC Gaming

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[–] Arcane2077@sh.itjust.works 3 points 10 hours ago (1 children)

I almost forgot that Steam had a need for support.

In the ~two decades I’ve been using steam, I’ve only contacted support once, to refund a PS2-era PoP, which I bought many months prior, and only spent 20 minutes unsuccessfully trying to get it running on Windows 11.

I wonder how much more often the average user contacts support than me (which is about 0.00013 times a day)

[–] BCsven@lemmy.ca 2 points 4 hours ago

Same, contacted support one time only in about 9 years for a refund on a game I played for 15 minutes or so and realized it was not what the short video and notes really described it as. No questions asked, total refund.