this post was submitted on 07 Mar 2026
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United States | News & Politics
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Have we finally stopped pretending the layoffs are being caused by AI replacing workers?
If you had a customer service phone center job that was replaced with an AI chatbot, you certainly did lose your job to AI.
Not exactly. I'm sure there are specific cases where someone lost their job because AI does it better, but in most cases they lost their job because we're in a recession and the company needed to use chatbots to cut costs.
...decided to use chatbots to cut costs. Also, AI doesn't do it better.
Well, it cuts costs in the short run. In the long run it's more expensive because (for most jobs) it does a worse job and requires human intervention to fix the problems it creates, but that's next fiscal quarter's problem.
I interacted once with a person fired from a QA position from Amazon (US) and she insisted that it was because of AI 100% so that kinda messed up my strong opinions tbh, maybe some are actually being fired because of it?
LLMs are fundamentally incapable of replacing jobs that do anything useful, but one of the main uses of an LLM is for an executive to posture that it will replace your job. And a lot of executives are fucking morons that genuinely believe LLMs can replace your job.
Well, I believe they told her that.