this post was submitted on 03 Mar 2026
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DeGoogle Yourself
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Zelle is trash!!
First, a few banks got together to make Zelle to compete with PP or Venmo. Here the issue, when you have a problem the bank pushes you to zelle support, but then zelle says it's a bank issue and sends you there.
We started using Zelle more at work and ACH (vs check ot CC) but Zelle is often easier as more customers can have a Zelle setup vs ACH (at least for our business). Anyway, when we have an issue, it's always a nightmare trying to get any help! Zelle is "from the banks" yet independent still. We, like many small businesses, started that bullshit 3%convenience fee surcharge bc they're looking to cut expenses (and it was this at least vs employees).