this post was submitted on 26 Feb 2026
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] RagingRobot@lemmy.world 5 points 1 day ago (2 children)

Forcing them to say please and thank you will not fix the issues with Burger King lol.

That is the shittiest fast food place. I loved it as a kid but it's gone way down hill. The food is awful quality and the employees don't care about anything because they aren't paid a living wage. I stopped going a while ago when they gave me a drink full of moldy ice. I took my kid because he wanted to try the king of burgers. He was so disappointed lol

[–] Ensign_Crab@lemmy.world 4 points 1 day ago

That is the shittiest fast food place.

Arby's. Long John Silver's. Subway. And Burger King isn't run by overt bigots like Chick fil A. Not that they're good or anything, but they're McDonalds tier.

I took my kid because he wanted to try the king of burgers. He was so disappointed lol

Kid learned about royalty early.

[–] echodot@feddit.uk 2 points 23 hours ago

The last time I was in burger king was when I was still at university so I've not been in one since 2015. I was never impressed with them even back then, it was just really close to my dorm and I'm not cooking my own food.