Technology

This is a terrible idea for Amazon, the cloud services company.

But for Amazon, the AI company? This is them illustrating the new grift that almost any company can do: use AI to keep a plausible mirage of your company going while reducing opex, and sacrifice humans when necessary to dodge accountability.

But his job wasn’t even to supervise the chatbot adequately (single-handedly fact-checking 10 lists of 15 items is a long, labor-intensive pro­cess). Rather, it was to take the blame for the factual inaccuracies in those lists. He was, in the phrasing of Dan Davies, “an accountability sink” (or as Madeleine Clare Elish puts it, a “moral crumple zone”).

https://locusmag.com/feature/commentary-cory-doctorow-reverse-centaurs/