this post was submitted on 09 Jan 2026
881 points (97.5% liked)
Microblog Memes
10084 readers
2382 users here now
A place to share screenshots of Microblog posts, whether from Mastodon, tumblr, ~~Twitter~~ X, KBin, Threads or elsewhere.
Created as an evolution of White People Twitter and other tweet-capture subreddits.
Rules:
- Please put at least one word relevant to the post in the post title.
- Be nice.
- No advertising, brand promotion or guerilla marketing.
- Posters are encouraged to link to the toot or tweet etc in the description of posts.
Related communities:
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I send the request and list the troubleshooting steps I have tried. Mostly so that they know it's not frivolous but also to avoid duplicate work.
But so often those stupid steps work. Turn it off and back on. Uninstall and reinstall.
If you want them to really like you you've got to list the steps you've already attempted and screenshot any error messages you get.
Don't just say you got an error message, actually tell us what it was.
The number of times I get to tickets which claim up and down that there is some major fault, only for the error message to turn out to be that they didn't enter the correct password cannot be counted.
Yes sir, I do that. I'm on both sides of these requests as I admin some of the financial software, sometimes can fix things before having to involve IT.
And to purplemonkeymad's point, OMG I don't know who writes Microsoft's error messages but they are nonsense.
"The program has stopped working."
Thanks.
This. I don't care if the error message is completely useless, I just want to know what you are actually getting.