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this post was submitted on 15 Sep 2023
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Your wife’s experience sucks, but having done IT for sizable orgs in the past, my experience was that OS X and Apple’s hardware usually needed less coddling than the various Windows machines. Although they did have some lemon OS releases here and there, and those fucking keyboards from several years back were the devil.
Any OS is going to have anecdotal horror stories. If you want to get a real read on reliability you really need more than a sample size of 1. You need scale.
Can't scale. Hard drive full.
I was supporting MacOS and Windows systems in an extremely vertical stability situation and I honestly never had to touch the Windows machines that were cobbled together parts computers. All the Mac's were a constant house of cards waiting to topple. Coming drives constantly for last minute hail Mary solutions, crashing issues that could never be explained without any explanation or hint to what the issues were. Sending systems back and forth for repair. Fuck it, avoid MacOS at all costs
I’ll take my experience out of the picture. If you google Mac and PC enterprise costs, or total cost of ownership, you can find a ton of enterprise studies on this.
Usually the big problem with MacOS is whether it supports the damn software the organization / department needs. And by support, I mean native, not through a janky emulator.
TCO, has been compelling for decades. Folks often report longer lasting workstations, fewer tickets, and less malware. ¯\_(ツ)_/¯
All I see is sources that say Windows is less problematic and less expensive long and short term. I found one source that says otherwise called JAMF and that actually turned out to be, well, as they put it "Helping organizations manage and secure an Apple experience that end users love and organizations trust." So I'm gonna have to omit this guy for bias