this post was submitted on 04 Nov 2025
37 points (100.0% liked)
Asklemmy
53107 readers
413 users here now
A loosely moderated place to ask open-ended questions
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 6 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
As I recall, most fast food places have a timer for how long people have been waiting in the drive thru line. This is tied to 'performance' metrics or whatever.
They have you pull around so you're "out" of the drive thru line and not hurting their metrics.
When an organization targets a metric, that same metric will then fail it eventually. It even happened to the Soviets when plant managers had to over report production or else face the wrath of the administration. I often wonder why management can't just realize some things are better left untouched lest they break something.
How else would they justify their existence?