this post was submitted on 18 Sep 2025
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The easiest thing in the world is not to connect your fridge to the internet.
Also don't buy Samsung refrigerators they are truly truly horrific.
I'm an appliance repairman.
What is their issue? Their warranty often out competes other manufacturers here.
Two primary issues with Samsung refrigerators:
On the French door models, the drainage system for the ice maker is poorly designed. Instead of water draining down into the pan underneath the refrigerator to evaporate, it backs up into the ice maker compartment. This causes a heavy buildup of ice. Eventually, the ice can get so bad inside the compartment that it prevents the refrigerator section from cooling properly.
On almost all Samsung refrigerators, the drain holes for the freezer evaporator coil are too narrow. This leads to water and ice backing up into the freezer, creating widespread issues across the unit.
As a result, these refrigerators break down frequently. More than 50% of our work orders are Samsung ice maker problems. The root cause of these service calls is simply poor engineering and design deficiencies by the manufacturer.
They're low-quality. My family just got rid of one partly because the condenser line kept freezing over and spilling water everywhere but mainly because the electronic touchscreen controls also froze and never worked again so the temp could never be adjusted even after a thaw and reboot. Their microwaves also suck.
Seems like a gimmick fridge
That describes their entire product line. We have a Samsung range that is already crapping out after a couple of years. One of the burners turns on at max power regardless of where you adjust the knob and the "hot surface" light stays on 24/7.
The refrigerator I have is a cheap one purchased by a landlord. The house was then sold about 20 years ago and it entered private ownership, that owner sold the house again, the next owner died of old age, the next owner entered a care home, the next owner got married and moved out and then I bought the house. Through it all the refrigerator has endured.
I have no idea what make it is because the label has worn off, to my knowledge no one has ever done anything to it because when I was redoing the floor I found a snickers wrapper underneath it, dated 2005
I swear everything is crap now and made to last all of 5 years and 1 day so that it breaks down just outside of the warranty window.
In that case the easiest thing is not to buy a Samsung or any other "smart" fridge