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[RESOLVED] Issues paying Vietnam visa application fee, cannot contact support, please help (hexbear.net)

submitted 4 days ago* (last edited 4 days ago) by BeanisBrain@hexbear.net to c/askchapo@hexbear.net

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Application service says it accepts Visa cards, but when I enter mine, it doesn't accept it. I called my credit card company and confirmed that the transaction is not getting declined, nor did their system reject it as suspicious; the transaction is never even attempted.

Stuff I've tried:

Contacting them through the support form: Waited over a week, no response.
Contacting them via the provided email (foreigners@xuatnhapcanh.gov.vn): Delivery failed after 48 hours.
Calling the payment processor via the provided hotline at (+84)368736616: Rings a few times, then immediately drops.
Calling the immigration department hotline at (+84)02438264026: Error saying the call couldn't be completed.

EDIT: Resolved. A very generous comrade has trusted me enough to let me use their bank card to pay the fee. Thanks to those who responded!

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[–] Jabril@hexbear.net 7 points 4 days ago

Make sure there isn't a formattin error like a space where it shouldnt be. Otherwise I would try a different card or go into embassy