this post was submitted on 26 Aug 2025
27 points (100.0% liked)

askchapo

23089 readers
280 users here now

Ask Hexbear is the place to ask and answer ~~thought-provoking~~ questions.

Rules:

  1. Posts must ask a question.

  2. If the question asked is serious, answer seriously.

  3. Questions where you want to learn more about socialism are allowed, but questions in bad faith are not.

  4. Try !feedback@hexbear.net if you're having questions about regarding moderation, site policy, the site itself, development, volunteering or the mod team.

founded 5 years ago
MODERATORS
PorkrollPosadist@hexbear.net
replaceable@hexbear.net
VILenin@hexbear.net
EmmaGoldman@hexbear.net
SexUnderSocialism@hexbear.net
ZoomeristLeninist@hexbear.net
khizuo@hexbear.net
Sulvy@hexbear.net
27
[RESOLVED] Issues paying Vietnam visa application fee, cannot contact support, please help (hexbear.net)
submitted 6 days ago* (last edited 6 days ago) by BeanisBrain@hexbear.net to c/askchapo@hexbear.net
2 comments fedilink hide all child comments
 

Application service says it accepts Visa cards, but when I enter mine, it doesn't accept it. I called my credit card company and confirmed that the transaction is not getting declined, nor did their system reject it as suspicious; the transaction is never even attempted.

Stuff I've tried:

  • Contacting them through the support form: Waited over a week, no response.
  • Contacting them via the provided email (foreigners@xuatnhapcanh.gov.vn): Delivery failed after 48 hours.
  • Calling the payment processor via the provided hotline at (+84)368736616: Rings a few times, then immediately drops.
  • Calling the immigration department hotline at (+84)02438264026: Error saying the call couldn't be completed.

EDIT: Resolved. A very generous comrade has trusted me enough to let me use their bank card to pay the fee. Thanks to those who responded!

you are viewing a single comment's thread
view the rest of the comments
[–] darkcalling@hexbear.net 5 points 6 days ago

Contact the US state department or whoever your country's equivalent is maybe and see if they have any contacts or can nudge someone? Could try the US embassy there for example if the main office provides nothing.

Or try another credit card. Or see if they take some other form of payment you can arrange.