this post was submitted on 04 Jun 2025
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Yeah no that definitely doesn't work in the US.
In recent years there's been an anti-Karen sentiment going around in the country, so these days any sort of pushback from the public usually gets immediately shut down, even if the customer isn't actually being a Karen. Today's service industry employees have zero fucks to give.
holy shit i noticed that… every customer service agent just assumes you’re lying and trying to scam them; there’s no benefit of the doubt… prove it or shut up and stop wasting company time
what ever happened to having a reputation for good customer service being a positive business attribute in and of itself?
That seems specific to the west, in Japan and Korea, I had separate incidents where the subway ate my ticket or money and the guy asks how much it was, opens tge machine, and grabs that ticket/bill, and gives it to me, doesn't check a camera or the machines history or anything.
I think by-and-large it's easier to get a positive response from someone face-to-face than over the phone, but on the whole people are pretty nice.