this post was submitted on 01 May 2025
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No they don't. If they did their users wouldn't get this message.
So you're calling OP a liar?
Yeah, or that they misconfigured something or didn't sign into their account, or that it's a random bug.
Because if you have a Plex pass your users don't have to pay anything for remote streaming. And OP is apparently unaware of the well publicized change so I'm thinking they're the unreliable narrator.
I have a lifetime pass. Shared user got this message. It seems like a generic alert to people without a pass.
@potpotato @masterspace oml, that's completely bollocks. I guess I might not bother getting it running again - bought a lifetime pass ages ago, and have run multiple servers on and off. But if sharing to my family isn't free anymore, there's no point in running it.
Jesus, please read the other comments.
If you have a pass, it’s free to share for you and your guests.
Plex may no longer be a value, but this doesn’t really change anything for passholders. To OP’s point, even if they change the terms in the future, they’ve pulled enough value for the cost and are therefore happy with the service.
@potpotato Thanks, but I've read plenty of the other comments. If there's confusion here, and it's a stuff up in emailing things out then fine, but there are more than a few people saying they have PlexPass and that users on their shares are being asked to pay for a pass. At best, implementing this would be a challenge, and at best, this is really bad optics.
Then its a bug, go read their website. If you buy a Plex Pass as a server owner your users do not need to pay.