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My work phone is an A53, don't have anything remotely like your issues. In fact I've used low end phones on Snapdragon 400-series SoCs before, and while they're slower, they don't lag or crash. I've always wondered why people have issues with their phones...
Hmm. That's weird. Me, my mom and my dad all have the same phone. I try to keep them on whatever I'm on to make trouble shooting over the phone easier when they call me with problems. Both of them report laggyness, too.
Eta
I should clarify, until recently, I've been used to higher end phones. The note series and whatever flagship LG was rocking when I was off the notes. Maybe I'm just spoiled?
Still doesn't explain the crashes. Mine has been pretty rock solid.
Day-to-day stuff like browsing web pages and using social media shouldn't have much of a difference, especially if you moved from say, a Snapdragon 845 to a SD 778G. I went from a Snapdragon 820 to a 730g and the latter was definitely faster, so dropping down a class level or two may not make a difference if the generation gap is big enough.