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Technology
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Around where I live people, media and politicians have been talking about "diginative" generation for years. The generation that will have no problem adapting to ever digitizing worklife. But lately the reality has creeped in even in media, these young adults are having difficult time adapting to the software and hardware used by the corporate world. The devices and apps they grew up using are so dumbed down and strictly guided that they are lost with the amount of options and processes supported by the professional applications.
The ease-of-use of consumer apps is counterproductive on that regard. Being able to use them is as valuable to businesses as being able to put a square block through the square hole and triangle block through the triangle hole. It's essentially worthless as nearly every single human can do it, it's designed to be just so easy and streamlined.
But maybe business world is wrong and should adapt instead? Maybe they should also concentrate on making their processes as streamlined? Maybe generative AI could help with that? Who knows. In my opinion the problem isn't in the "physical" processes, those are often in the end just mundane tasks, but in the mental processes that the dumbed down apps kids grow up using do not feed. They often give you one way to go through a use case and that's it. No outside of the box thinking, no evaluation of options and requirements.