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submitted 1 year ago by deddit@lemmy.world to c/news@lemmy.world

"Federal regulators have sued Amazon, alleging the company for years "tricked" people into buying Prime memberships that were purposefully hard to cancel.

The Federal Trade Commission, in a legal complaint..."

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[-] cybersandwich@kbin.social 0 points 1 year ago

I've been a prime member since they offered it. It's gone up a bit since I started but they've also added more value to it. Prime video is nice as an "extra". Prime subs for twitch. Same day, overnight, 2 day shopping either for free or trivial cost. Their returns are fairly painless.

I have never even thought about cancelling it. Is it that hard?

I guess I've also never experienced being "tricked" into subscribing.

[-] May@kbin.social 1 points 1 year ago

I cancelled mine and in my experience wasnt hard i think just going to account, pressing "prime membership" then cancel then it was like "are u sure you wanna cancel :(" then press cancel again then done and get an email BUT

  1. I think this article is about the U.S.A. so the experience might be different there

  2. I cancelled recently (i had a free trial to get something quickly and then cancel it) so maybe whatever they were doing to make it difficult already stopped by then

Also I agree with someone who says they really really try to get you to get it. Now Amazon also keeps trying to get me to get a business account?

[-] freeman@lemmy.pub 1 points 1 year ago

If you aren’t subscribed literally every checkout has it checked “try prime for freee for 7 days and get free shipping”

Eventually I messed up checking the “no I don’t want prime, give me regular shipping rates” and resubscribed.

this post was submitted on 04 Jul 2023
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