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Today the @EUCommission backs down and fails to curtail Twitter:
(social.edu.nl)
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this post was submitted on 16 Oct 2024
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Ok. I would say the main question should be "are there sufficiently accessible alternatives to the usage of Twitter in the communication between companies and customers?"
I guess in practice, at least in Europe, there are often multiple ways to reach out to companies? (Twitter, contact form etc.) So in that sense it makes sense?
But the fact that Twitter is also used (much more) to share memes should not matter?
(Disclaimer: I haven't looked into this case in too much detail).
On reflection, your reasoning makes more sense. But I checked and it seems like they haven't published the non-confidential report yet on the DMA website at https://digital-markets-act.ec.europa.eu/commission-concludes-online-social-networking-service-x-should-not-be-designated-under-digital-2024-10-16_en so it's hard tell what they were thinking. Probably will be clearer once the report is finally published.