What's bigger is this explicitly says it allows class actions. Something that most prevent and require individual arbitration, consumers are better off when they can pool resources for lawyers against a giant corporation, especially since most would require an upfront payment for a large class action.

[–] hannesh93@feddit.org 0 points 2 months ago (1 children)

Arbitration doesn’t save money. You still need lawyers.

of course - but usually it's way faster than getting a proper court-ruling - and since lawyers are paid per hour that makes a big difference

[–] givesomefucks@lemmy.world 1 points 2 months ago (3 children)

I've literally never seen any person argue that forced arbitration is a good thing for consumers...

It's always corporations

[–] moody@lemmings.world 2 points 2 months ago (1 children)

That's because the arbitrators are hired by the company. Unless it's an egregious situation, who's going to side against the people signing their paycheck?

[–] givesomefucks@lemmy.world 0 points 2 months ago

Oh, I'm fully aware it sucks, just not sure why that person is defending it

[–] hannesh93@feddit.org 1 points 2 months ago

I just saw the Uber case and realized that this in definitely way differently in the US. I was not aware that completely getting around the law was such a common practice. I thought that Disney thing was a rarity

[–] hannesh93@feddit.org 0 points 2 months ago* (last edited 2 months ago)

How often are you reading about someone suing and then that lawsuit (which is already in court) being dropped because they got a better offer for an arbitration/settlement out of court? For me that's a very common thing to read for bigger cases.

But I agree that forced arbitration with not even a chance to take it to court if you don't like the offer is horrible for the consumer