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Cineplex fined $38.9M over $1.50 online booking fee
(www.cbc.ca)
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Do AirCanada next! Also, all the US airlines.
Ticketmaster also came to mind as a company that has been doing this for years.
Well not really. And this is not to defend this company, I hate them so much, but I just want to highlight the difference.
When you go on Ticketmaster the price shown is what you will pay. Including the taxes and whatever bullshit fees they want to add. So you know exactly what it is going to cost you. What Cineplex was doing was showing the cost of the ticket (let's say at 15$ or whatever), but when you go checkout, now the cost is 15$+tx, PLUS the ordering online fees as well. That is what was ruled illegal.