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this post was submitted on 21 Sep 2024
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My org's Microsoft reps gave a demo of their upcoming copilot 365 stuff. It can summarize an email chain, use the transcript of a teams meeting to write a report, generate a PowerPoint of the key parts of that report, and write python code that generates charts and whatnot in excel. Assuming it works as advertised, this is going to be really big in offices. All of that would save a ton of time.
Keep in mind that that was a demo to sell Copilot.
The issue that I've got with GenAI is that it has no expert knowledge in your field, knows nothing of your organization, your processes, your products or your problems. It might miss something important and it's your responsibility to review the output. It also makes stuff up instead of admitting not knowing, gives you different answers for the same prompt, and forgets everything when you exhaust the context window.
So if I've got emails full of fluff it might work, but if you've got requirements from your client or some regulation you need to implement you'll have to review the output. And then what's the point?
And whether it works as well as they described remains to be seen. However, they did prove that there's a legitimate use case for generative AI in the office, in most offices. It's not just a toy.