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I'm the trainer, and just realized I might be a monster.
(lemmy.world)
After months of reminders in team meetings on how to do this properly, supervisors have sicced me on the department.
I have been informed that if the issues continue, supervisors will start pulling people in for chats on why they can't follow directions that were laid out.
Pray I am the only monster you meet, for I am the kindest.
Did you remember to tell everyone you'd be required to do step four, before you started step one? A good teacher tells students "this will be on the exam" so they have incentive to pay attention and follow through.