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Would you buy "self-hosted in a box" hardware?
(lemmy.world)
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this post was submitted on 09 Sep 2024
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How will you provide long term maintenance of their server for a one time payment of 150$?
My current thinking is the margin on the hardware would be intentionally low, essentially the cost of the hardware %+10 for configuring it a bit, installing NixOS, etc.
The business would survive on support and hosted services. Something like $20/month which gets you access to support to answer questions, help configure applications, troubleshoot issues, etc. Possibly rolling upgrades of your installed software on your behalf. Alerts on urgent security vulnerabilities. Could also handle tricky things like custom DNS (email servers, certificates) and off-site backups. I'm not totally sure what all would be included, but the goal is to make money while providing value, not build a garden or rent-seek.
$20 per month would be enough to discourage me. It's another relatively costly computer-related subscription and I already feel like I'm losing a battle to keep those minimal. There would have to be some very clear benefits for that price.
Agreed, it would need to be very clear, and additionally we'd need to plan that a certain percentage of customers would grow out of a basic support offering, either by becoming experts or by growing their install size and complexity.
Understandable. Is there a price you think would be reasonable? What would you want for that price?
So the problem with thin margins on the hardware side is what’s stopping a user from just installing their own OS once they figure out they can do the same thing you’re doing on the same hardware?
Nothing stops them, but that'd be fine. If they buy the hardware they should be able to do what they want with it.
Raspberry pi was able to do it with $35.
Raspberry Pi is not a server. That people use it as one does not mean it's fit for purpose.
While true I feel like your comment misses the point. A raspberry pi is just a computer, not a magic solution box that's kept maintained and updated by some guy. Their product isn't a service, it's just the device.
The fact that it's an option that even remotely works is my point. They sell hardware. They don't support software. The community does that. There is something to be gained from having a uniform platform for learning self hosting responsibly.
A Raspberry pi isn't particularly great at any one thing. It's greatest strength comes in bundling everything you need in a box at an affordable price. Once you know where your pain points are then you can build/design a system that overcomes those shortcomings.
Having a starter kit would be an easy way to get more people in the space. Would it cost $35 of course not. Level1Techs made their KVM to meet their own requirements and then the community benefits. To me, this project has that kind of energy. Or at least the potential for it.