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this post was submitted on 10 Aug 2023
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The vehicles are decent, the service is terminally putrid. Bad alignment from the factory ruined $5k in tires, Tesla offered me $500 off the cost of replacement.
I took it in for another issue, and when I told the tech about how the car burned through the inside edge of the tires on the car, he said "Yeah, they do that." and followed it with a recommendation that I get wheel alignments TWICE A YEAR.
I work in the rim and tire industry. We have anywhere between 10-14 installs a week (just tires or tire and rim packages etc) we deal with a LOT of Tesla's. They ALL do this. Alignments barely help, they are heavy cars with very poor suspension geometry. I know for the model S there was an aftermarket company that made a kit to fix the excessive camber in the rear to alleviate the tire wear issue but I'm not too sure on other models. I see and work on at least 3 Tesla's a week, seeing what I've seen, even if someone offered me one for free. I would trade it for another EV.
I get that the cars are heavy, but the tires should wear evenly - 80,000lb tractor trailers don't burn through the inside edge of tires at 25% of their usable life... As far as suspension is concerned, they did replace parts in the rear to allow them to better adjust the alignment, and I've put fewer miles on the vehicle this year, plus had a warranty repair that required re-aligning all tires again... But I'm going to be super pissed if it happens a second time.