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this post was submitted on 19 Jul 2024
1998 points (99.1% liked)
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It's also a strong indicator that companies are not doing enough to protect their own infrastructure. Production servers shouldn't have third party software that auto-updates without going through a test environment. It's one thing to push emergency updates if there is a timely concern or vulnerability, but routine maintenance should go through testing before being promoted to prod.
It's because this got pushed as a virus definition update and not a client update bypassing even customer staging rules that should prevent issues like this. Makes it a little more understandable because you'd want to be protected against current threats. But, yeah should still hit testing first if possible.
If a company disguises a software update as a virus definition update, that be a huge scandal and no serious company should ever work with them again…are you sure that’s what happened?
It wasn't a virus definitions update. It was a driver update. The driver is used to identify and block threats incoming from wifi and wired internet.
The "Outage" section of the Wikipedia article goes into more detail: https://en.wikipedia.org/wiki/2024_CrowdStrike_incident#Outage
Ah, was a bit off. The update disregarded update controls per reddit and I must have misunderstood what exactly the channel update did. I know for the sensors you can set how closely you want to track current releases but I guess the driver update is not considered under those rules. I use CrowdStrike in my day to day but not from the administrative side, sorry for the misinformation. Thanks for the details Gestrid.
100% agree. I haven't been on the backend of managing crowdstrike so I don't know if this is a option, but running a wsuz server and manually weeding out bad updates was such an improvement over rawdogging windows updates.
Yeah but testing costs money and CEO needs new private island, his old one is too small.
And the kids on the island are too old now